Terms of service

As of February 2026

  1. Scope

    These General Terms and Conditions apply to all orders placed via our online shop nomiactive.eu. They can be accessed, stored and printed free of charge at https://nomiactive.eu.

    Every user is required to read and accept these Terms and Conditions before placing orders via the online shop.

  2. Contracting Party, Conclusion of Contract

    The purchase contract is concluded with the owner of the Nomi Active brand (hereinafter: seller), 57 Ventures UG (haftungsbeschränkt), Lützowstr. 21, 10785 Berlin, Germany.

    By placing an order, you declare that you act exclusively as a consumer within the meaning of section 13 BGB, i.e. as a natural person who enters into a legal transaction for purposes that predominantly are outside your trade, business or profession.

    Orders in the online shop can be placed via a customer account or by selecting the guest checkout option.

    The presentation of products in the online shop does not constitute a legally binding offer but an invitation to place orders. You may place products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained during the ordering process.

    By clicking the “place binding order” button, you submit a binding order for the items contained in the shopping cart. We immediately confirm receipt of your order by e-mail. A binding contract is concluded upon receipt of a separate order confirmation. You are responsible for providing the correct e-mail address.

  3. Contract Language, Storage of Contract Text

Contracts concluded via www.nomiactive.eu are in German. We store the contract text and send you the order data and our Terms and Conditions by e-mail. The contract text is no longer accessible via the internet.

  1. Delivery of Goods, Delivery Conditions

The provisions regarding delivery conditions, delivery times, shipping costs and return shipping costs correspond to the German version of these Terms and Conditions.

  1. Payment

The provisions regarding available payment methods (credit card, invoice, Klarna, Sofortüberweisung, PayPal, Shopify Payments, Shop Pay, Amazon Pay), electronic invoicing, currency and possible international transaction fees correspond to the German version of these Terms and Conditions.

  1. Promotional Vouchers

The rules on promotional vouchers, their validity, minimum order values, non-cash payment and non-refundability correspond to the German version of these Terms and Conditions.

  1. Prices and Retention of Title

The prices applicable at the time of the order apply and include statutory VAT. The goods remain our property until payment has been made in full.

  1. Transport Damage

The provisions on transport damage, notification to the carrier and contact with the seller correspond to the German version of these Terms and Conditions.

  1. Warranty and Guarantees

Statutory warranty rights apply. Any additional guarantees and their exact conditions can be found with the respective product or on special information pages in the online shop. Customer service is available by e-mail at support@nomiactive.eu.

  1. Liability

    1. The seller shall be liable to the customer in accordance with the statutory provisions unless otherwise stipulated in the provisions below. The following limitations of liability apply to all claims for damages or reimbursement of expenses, irrespective of the legal basis, in particular for breaches of duty arising from the contractual relationship or from tort.

    2. The seller shall be fully liable
      a. in cases of intent and gross negligence,
      b. in the event of injury to life, body or health,
      c. under the provisions of the German Product Liability Act (Produkthaftungsgesetz),
      d. where the seller has assumed a guarantee or expressly given a guarantee as to quality or durability.

    3. In cases of simple negligence, the seller shall only be liable for damages resulting from the breach of a material contractual obligation (cardinal duty). Material contractual obligations are obligations the fulfilment of which is essential for the proper performance of the contract and on the observance of which the customer may regularly rely. In such cases, the seller’s liability shall be limited to the damage which is foreseeable at the time of the conclusion of the contract and typical for this type of contract.

    4. Any further liability of the seller for damages than provided for in the sections above shall be excluded, irrespective of the legal basis. This applies in particular to indirect or consequential damages (including, without limitation, loss of profit, loss of production or business interruption), unless one of the cases listed in clause 2 applies.

    5. Where the seller’s liability is excluded or limited, this shall also apply to the same extent in favour of the seller’s legal representatives, employees and other vicarious agents.

    6. The above provisions do not entail a reversal of the burden of proof.

  1. Copyright

The seller holds copyright in all images, films and texts published in the online shop and on social media channels. Any use of such content requires the seller’s prior consent.

  1. Final Provisions, Applicable Law

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.

 

 

Cancellation Policy

Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day

  • on which you or a third party indicated by you, who is not the carrier, have taken possession of the goods, or

  • in the case of a contract for several goods ordered in one order and delivered separately, on which you or a third party indicated by you, who is not the carrier, have taken possession of the last good.

To exercise your right of withdrawal, you must inform us

57 Ventures UG (haftungsbeschränkt)
Lützowstr. 21
10785 Berlin
Germany
E-mail: 

support@nomiactive.eu

of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or e‑mail).

You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we receive notice of your withdrawal from this contract.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless we have expressly agreed otherwise with you; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earlier.

You shall send back the goods or hand them over without undue delay and in any event not later than 14 days from the day on which you inform us of your decision to withdraw from this contract to:

Alt-Finecom Finishing GmbH
c/o Nomi Active
Otto-Brindl-Straße 1
94447 Plattling
Germany

The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Premature Expiry of the Right of Withdrawal

The right of withdrawal shall expire prematurely in the case of a contract for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

The right of withdrawal shall also expire in the case of a contract for the supply of digital content which is not supplied on a tangible medium if we have begun with the performance of the contract after you have
a. expressly consented to us beginning the performance of the contract before the end of the withdrawal period, and
b. acknowledged that you lose your right of withdrawal by giving your consent once performance of the contract has begun.

Example Withdrawal Form

(If you wish to withdraw from the contract, please complete and return this form to:)

57 Ventures UG (haftungsbeschränkt)
Lützowstr. 21
10785 Berlin
Germany
E-mail: 

support@nomiactive.eu

I/We () hereby give notice that I/We () withdraw from my/our () contract of sale of the following goods () / for the provision of the following service (*):

Ordered on () / received on ():

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is notified on paper):

Date:

(*) Delete as appropriate.