Cancellation Policy

Cancellation Policy

Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day

• on which you or a third party indicated by you, who is not the carrier, have taken possession of the goods, or

• in the case of a contract for several goods ordered in one order and delivered separately, on which you or a third party indicated by you, who is not the carrier, have taken possession of the last good.

To exercise your right of withdrawal, you must inform us

57 Ventures UG (haftungsbeschränkt)
Lützowstr. 21
10785 Berlin
Germany
E-mail: 

support@nomiactive.eu

of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or e‑mail).

You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we receive notice of your withdrawal from this contract.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless we have expressly agreed otherwise with you; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earlier.

You shall send back the goods or hand them over without undue delay and in any event not later than 14 days from the day on which you inform us of your decision to withdraw from this contract to:

Alt-Finecom Finishing GmbH
c/o Nomi Active
Otto-Brindl-Straße 1
94447 Plattling
Germany

The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Premature Expiry of the Right of Withdrawal

The right of withdrawal shall expire prematurely in the case of a contract for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

The right of withdrawal shall also expire in the case of a contract for the supply of digital content which is not supplied on a tangible medium if we have begun with the performance of the contract after you have
a. expressly consented to us beginning the performance of the contract before the end of the withdrawal period, and
b. acknowledged that you lose your right of withdrawal by giving your consent once performance of the contract has begun.

Example Withdrawal Form

(If you wish to withdraw from the contract, please complete and return this form to:)

57 Ventures UG (haftungsbeschränkt)
Lützowstr. 21
10785 Berlin
Germany
E-mail: 

support@nomiactive.eu

I/We () hereby give notice that I/We () withdraw from my/our () contract of sale of the following goods () / for the provision of the following service (*):

Ordered on () / received on ():

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is notified on paper):

Date:

(*) Delete as appropriate.

Voluntary Return Option Up to 30 Days After Receipt

For all purchases, we offer a voluntary return option of up to 30 days from receipt of goods, even after the statutory right of withdrawal has expired. This return option allows you to withdraw from the contract even after the 14-day withdrawal period (see cancellation policy above) by returning the goods to us within 30 days of receipt (the period begins the day after receipt). Timely dispatch is sufficient to meet the deadline. However, the voluntary return option is only valid if you have worn/tried on the goods for fitting purposes, as you would in a store, and if you return the goods complete, undamaged, and in their original condition, preferably in the original packaging. The voluntary return option does not apply to the purchase of gift vouchers.

The statutory right of withdrawal applicable to consumers remains unaffected by compliance with the rules of this additional contractual right of return and continues to apply independently.